NAS1801-4-15

Have to tell you that you have the best in Brittany Cornish. She is always the most help in getting our ordered placed as soon as we send it in and always on time delivery. She is very responsive with any and all issues if any which we never have any dealing with her. She always goes above and beyond to follow up even after we received our order. We only wish all of our Vendors that we deal with on a daily basis were as wonderful as she is. Her personality is bar none.

No matter the size of my order, I am always treated with a high degree of professional courtesy. The staff are very knowledgeable about the company and take a personal interest in each order.

I placed this order late at 4:15 over the phone, 15 minutes past the cut off time.(Which rarely happens) It was critical for us to get the sparkplugs as a customer had called me and scheduled to bring his plane in the next day to have all his plugs replaced. My sales agent said she would personally go and pull the product so it would ship that day, and she did what she said. She saved me the embarrassment of telling my customer I forgot to order his parts on time and making him reschedule a maintenance visit. I am thankful you have people like her who really care about the customer and want to put in the extra effort for customer service. In my aircraft maintenance business I purchase everything I can first from Military Fasteners before I go looking for other venders. I use Military Fasteners because of the great customer service, free shipping (which is one day ground), large selection on hardware and materials, and competitive prices. I am a loyal customer and I order 2-3+ times a week. Thank you for the great service that your people provide at Military Fasteners.

Order was correct, complete and shipped quicker than I had expected. Well done